Performance in People: paid store visits and telephone mystery shopping
Report on customer service through briefed shopping visits or phone calls, with fees depending on the assignment.
Shared by Ways2Earn
How it works
Performance in People recruits mystery shoppers to check how businesses treat their customers. You could visit a store, make an enquiry by telephone or carry out another agreed customer-service task, then submit a report about what happened. The company lists typical fees of £8–£30 for report-based visits and £2–£10 for telephone assignments, although the actual offer depends on the brief. Registration is free and guidance is available to help you understand what needs to be observed and recorded.
Read an assignment fully before choosing it, including any purchase, travel or reimbursement requirements, and allow time for the report as well as the interaction itself. Successful assignments are paid monthly, but availability varies by location and client requirements. The company also offers video mystery shopping, which is a more specialised route involving discreet recording equipment and its own transport requirements. You do not need to choose that route to explore ordinary visits and telephone work, making these a more straightforward starting point.
At a glance
- Reward
- Typically £8–£30 for report visits; £2–£10 for calls
- Required spend
- Free registration; assignment expenses vary
- Time needed
- Visit or call plus reporting time
- Eligibility
- UK applicants who meet each assignment brief
- How you receive it
- Monthly payment for successful assignments
Affiliate disclosure
None