Tern: paid mystery-shopping visits, phone calls and online enquiries
Apply for customer-service assessments with assignment-specific fees and purchase allowances explained before you accept.
Shared by Ways2Earn
How it works
Tern is a UK mystery-shopping agency offering customer-service assessments in person, over the phone and online. Tasks can include visiting a shop or café, asking set questions or completing a customer enquiry, followed by an accurate report. Registration is free and applicants must be at least 18. Once Tern approves your profile, you can browse and apply for suitable jobs. No previous mystery-shopping experience is required, but careful observation and clear written feedback matter.
Read the brief before accepting: an assignment may pay a fee, reimburse an approved purchase, or offer both. Compare the actual fee with travel, time and any spending above the allowance; reimbursement alone is not profit. Tern’s FAQ describes weekly BACS payments, with details in your shopper profile. Availability depends on location and performance, so joining does not guarantee regular work. Shoppers are self-employed and should keep records. Follow the instructions, meet reporting deadlines and never invent a visit or submit a report about an experience you did not have.
At a glance
- Reward
- Assignment fee, expense reimbursement or both
- Required spend
- Free registration; some assignments require purchases or travel
- Time needed
- Varies by assignment, including the report
- Eligibility
- UK applicants aged 18+; account approval and assignment-specific criteria apply
- How you receive it
- Weekly BACS payment processing; see shopper profile for details
Affiliate disclosure
Direct, untracked link. No Ways2Earn referral code.